In a statement today, the EAIC said its investigation also found that some importers and customs agents had made declarations without adhering to the provisions in the Customs Standing Orders.

“The EAIC received complaints against the customs department, alleging a failure to revoke the licences of importers and agents who violated the Customs Standing Orders. Investigations were conducted under Subsection 27(4) of the EAIC Act 2009,” the statement said.

As a result, the EAIC has recommended improvements for the customs department to enhance oversight and ensure stricter compliance with the Customs Standing Orders by importers and customs agents.

The commission also urged the customs department to take firm action against any party found to be in breach of these regulations.

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